Returns and Exchanges
Returns and Exchanges
- General Policy: Returns and exchanges are typically not accepted on most physical items. However, we are committed to assisting our customers if they have any issues with their orders.
- Defective or Incorrect Items: If you receive a damaged or incorrect item, please contact us within 3 days of receiving your order. Send a picture of the item to terri@rustypepperboutique.com along with your first and last name and any pertinent information. We will provide refunds or replacements for defective or incorrect items.
- Inspection Upon Receipt: Please inspect your order immediately upon receipt. We are not responsible for merchandise damages after the item has been worn, washed, or altered. No exceptions.
- Digital Products: Due to the nature of digital items, there are absolutely no refunds on any digital products. No exceptions.
Contact Information
- Customer Support: If you have any questions or need assistance, please email us at terri@rustypepperboutique.com. We are here to help!