Shipping Policy
We're thrilled to have you as a customer, and we want to make sure your shopping experience is as smooth as possible. Here's everything you need to know about our shipping process:
Domestic shipping is a flat rate of $3.95
Shipping Locations
- Currently Shipping: We ship domestically within the United States and to Canada. International shipping will be available soon, so stay tuned!
Shipping Methods and Carriers
- Primary Carrier: We primarily use USPS for all our shipments.
- Occasional Carriers: In some cases, we might use UPS, FedEx, or DHL.
- Shipping Options: At this time, we offer standard shipping.
Processing Time
- Order Processing: All orders are processed within 1-3 business days.
Shipping Costs
- Flat Rate: Domestic shipping is a flat rate of $3.95
- Free Shipping: Enjoy free shipping on all domestic orders over $100.
Delivery Time
- Estimated Delivery: Standard shipping typically takes 3-5 business days. Please note that these are best estimates and not guaranteed delivery times.
Order Tracking
- Tracking Information: Tracking details will be emailed to you once your order has shipped.
Handling Delays
- Lost or Misdirected Shipments: If your shipment is lost or misdirected, we will reship your order once we determine the original shipment cannot be delivered within a reasonable time frame.
- Incorrect Addresses: We are not responsible for lost or stolen shipments due to incorrect addresses provided by customers. Any packages returned to us as undeliverable will be reshipped at the customer's expense.
- Delivered Packages: We are not responsible for refunding or replacing shipments for packages shown as delivered. If you experience any issues, please email us at terri@rustypepperboutique.com.
Expedited Shipping
- Current Availability: Expedited shipping is not offered at this time.